Since 2012, Joy has served as chief human resources officer at CHA, which employs 5000 staff and providers. She is responsible for HR operations, labor and employee relations, organizational development and learning, wellness, diversity, equity and inclusion and multicultural affairs, including interpreter services, transporter and front desk staff.
Prior to joining CHA, Joy was president and founding principal of the consulting firm Innovative Solutions HR, LLC. Relying on her extensive background as a human resources executive, Joy worked directly with client organizations in analyzing their needs, developing credible and successful leaders and managers, designing effective human resources infrastructure, leading human resources departments on an interim basis, coaching executives to realize their greatest potential, coaching clients and solving business problems. Clients included Partners Health Care System (now MGB), Harvard University, Bryn Mawr College, New England Sports Network (NESN), Winchester Hospital and Ropes & Gray.
From 2005 until 2009, Joy served as the Chief People Officer at the international law firm, Ropes & Gray LLP where she founded "the People Organization." In 2009, the firm was voted the best firm to work for in the Vault Survey.
Prior to founding Innovative Solutions, Ms. Curtis was vice president, human resources at Lawrence & Memorial Hospital in New London, Conn. and at Newton-Wellesley Hospital in Newton, Mass.
Ms. Curtis earned her bachelor's degree in psychology from Yale University and her MBA in the healthcare management sector, with high honors, from Boston University.
Joy has served as an adjunct professor at the University of Massachusetts, Lowell in the health informatics and management graduate program. She currently serves on the Board of Trustees for Care Dimensions, a leading provider of hospice and palliative care, and is the co-chair of the Mass. Health & Hospital Association's CHRO Forum. She also is a mentor for participants in Conexion's mid-level professional program and for Questrom School of Business Healthcare Management Sector MBA students.
In her spare time, she follows her passion for animals by working with animal rescue groups and is a founder and a member of the Board of Directors of the Massachusetts Union for Siberian Huskies, Inc. (MUSH).